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If you are a visitor to our website you will need to register as an LA Works Member in order to signup for any of our projects. After completing the on-line registration form, you will be sent an email to activate your account. Until you click on the activating link in this email you will be unable to sign up for any projects.
If for some reason you do not receive the email with your activation link or accidentally delete it, call the L.A. Works office at (323) 224-6510 and we can activate your account over the phone. Be sure a spam filter isn't preventing you from receiving email from @laworks.com addresses.
If you are a current L.A. Works Member you must first login using your email address and password in order to signup for a project or access your account.
FREQUENTLY ASKED QUESTIONS
- What if I've forgotten my password?
- How do I change my password or email address?
- What if I have questions about a project and want them answered before I sign up?
- What if a project I want to sign up for is full? Can I get on a wait list?
- How do I remove myself from a project I don't wish to or cannot attend?
- Are minors able to volunteer? What is LA Works' policy regarding minors?
- How do I create a volunteer team?
- How do I sign my team up for a project?
- How do I update which team members will participate on individual projects my team is signed up for?
- How do I update my team information and invite new team members?
- Is there an easy way to just bring along a friend or a child without forming a team?
- How can my non-profit, school, or group list our volunteer needs on your site?
What if I've forgotten my password?
When you first created your account you were asked to pick a password. If you've forgotten yours, go to the log-in page and look for the "Forget your password" section in the gray area. Enter the email address associated with your account, and then click "Email Me My Password Now." Your password will be reset and mailed to you. You can then return to the log-in page and log-in with the new password. If you wish to change this system-generated password to something easier, see 'How do I change my password or email address' below.
How do I change my password or email address?
After you login with the system-generated password you received via email, click "Personal Information" in the upper right-hand corner and then click "Email & Password." Make your changes and then click the "Update Information" button in the center of the screen.
What if I have questions about a project and want them answered before I sign up?
On each project description page the name of the project leader, as well a link to his/her email, is located at the bottom of the page. You can email your question(s) directly to the project leader. If you do not hear back within a few days please call the office at (323) 224-6510.
What if a project I want to sign up for is full? Can I get on a wait list?
If a project occurrence is full and you'd like to be added to a wait list - Please click on the "send email" link next to the Project Leader's name and let them know you'd like to attend if space opens up. They'll email you if there are last-minute cancellations.
How Do I remove myself from a project I don't wish to or cannot attend?
Go to the Member Center, click on "My Projects" and then click "Remove Me" from any projects you are unable to attend. Please do this as early as possible so that your volunteer slot becomes available for other volunteers to fill.
Are minors able to volunteer? What is LA Works' policy regarding minors?
While L.A. Works projects are always suitable for volunteers age 18 and older, many of our projects are also open to minors. The description page of each project will state the age requirement.
If a project is open to minors, then:
Minors under 18 years of age will need to bring and have signed a Volunteer Agreement & Release For Minor Child Form in order to volunteer.
Minors under 13 years of age also need to be accompanied by a parent/guardian, as well as have the Volunteer Agreement & Release For Minor Child Form.
Children under the age of 13 are unable to sign-up for projects on the website (Federal Law prohibits this). Because of this, if you would like to bring children under the age of 13 then sign yourself up for the project, and then email the project leader to tell them the names and ages of any children you are bringing along, OR form a family team and sign up your children as team members! (See the next question below on how to form a team).
To search for age-appropriate projects for your family, click here and use the "Search for projects where a volunteer who is ___ years old can volunteer" search parameter. This does not always pick up every project open to minors however, so take a look at the description of the project(s) that you are interested in volunteering in and verify whether minors can participate. Our projects open to minors are categorized as:
- Family Friendly: Children 5 and up accompanied by parents
- Kid friendly: Children 8 and up accompanied by parents
- Teen Friendly: Kids 13 and up, who may attend without parents, but must bring a signed Volunteer Agreement & Release Form for minor child.
How do I create a volunteer team?
If you have a group of people who want to volunteer together for projects, then you should create a team. A team can be as small as two people (i.e., parent and child) or can be larger for corporations, civic groups, places of worship or Girl Scout/Boy Scout troops. All teams have a designated team leader. The team section of the L.A. Works website makes it easy for the team leader to invite people to join the team, sign the team up for projects, manage team participation at projects and communicate with team members.
1) Click on Member Center on the left menu, and log-in using your email address and password. (If you're not already registered, you will need to go through the registration process to sign yourself up on the website.)
2) Once logged in, click on the "Create a Volunteering Team" button on the member center page.
3) You will be prompted to give your team a name, a brief description, and decide whether the team is open for the general public to join. If you want to make it easy for others to join your team, keep it open. Alternatively, you can choose to only allow team members you invite. When you create a team, you will need to provide the full names and either an email address or phone number of every person you would like to invite to be on your team.
4) Be sure to go through the entire process and click the FINISH button at the end. If you do not click FINISH, your invitations will not be sent and all the information will be lost.
After you create a team, the system will automatically send an invitation to join your team via e-mail to all the people you have invited. To join the team, individual team members simply need to click the link provided in the e-mail to confirm their team membership. A team member may decide to remove themselves from the team at any time.
How do I sign my team up for a project?
1) After you login and locate the project you are interested in, click "Sign My Team Up."
2) When you sign up your team for a project, you will be able to select which individual team members will be participating on that project. You can sign-up team membees for the projecct whether they have confirmed your invitation or not. Confirmed team members will receive email reminders about projects you've signed them up for and will be able to remove themselves from projects if they cannot attend.
You can sign up any volunteer from your team who is still in invited status, but it is your responsibility as captain to ensure they know all the project details. Be sure to call or email them personally to verify that they will attend, and if they are unable to attend, you must take the responsibility of removing them from your list of team members who are attending the project!
How do I update which team members will participate on individual projects my team is signed up for?
Click the "My Projects" tab in the Member Center and then click "Manage Team." Make your updates (marking who will and will not participate in the project) and then click "Update Team Signup" at the bottom of the page.
How do I update my team information and invite new team members?
Go to the "My Teams" tab in the Member Center and click on your team name to modify the team information and invite new members. When you are done, click "Finish" to save your changes.
Is there an easy way to just bring along a friend or a child without forming a team?
Yes, if you don't want to form a familyy team and this is a one-shot thing, you can just contact the Project Leader and let them know you're bringing a friend or child along. Just click on the link next to a Project Leader's name in the project description to send them an email and tell them you are bringing a friend or a child. They will reserve an "anonymous" slot for you to ensure there is room for your guest/s.
How can my non-profit, school, or group list our volunteer needs on your site?
If your agency is not registered with LA Works, click here to partner with us and make a request for volunteer support.
Other Questions?
If you have any further questions please e-mail info@laworks.com or call 323-224-6510
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