Frequently Asked Questions

  1. How do I become an L.A. Works volunteer?
  2. Can I keep track of my volunteer service through L.A. Works?
  3. What if I have questions about a volunteer opportunity and want them answered before I sign up?
  4. What if a project I want to sign-up for is full? Can I be placed on a waitlist?
  5. How do I remove myself from an event I cannot attend after all?
  6. I'm signed up for an opportunity. Can I bring a friend or family member?
  7. Are minors able to volunteer? What is LA Works' policy regarding youth volunteerism?
  8. Do you provide accommodations for volunteers with disabilities at your volunteer opportunities? How do I request accommodations for a volunteer opportunity?
  9. I am a court-ordered volunteer. How do I find appropriate volunteer opportunities?
  10. I work at a nonprofit organization and have a question. Where can I find the answer?
  11. I have a small group looking to volunteer. How can we participate?
  12. I have a large group looking to volunteer. How can we participate?
  13. Do you have family volunteering?
  14. I am 55+, is there something for me?
  15. I am looking for a long-term service project, where do I go?
  16. How do I self-report my Volunteer hours
  17. I do not want to volunteer in person, where should I go?

1. How do I become an L.A. Works Volunteer?

Becoming a volunteer at L.A. Works is easy and free! Simply click on "Sign Up" or "Register" to create a volunteer account.

There are two ways to search by keyword for volunteer opportunities:

  1. Search Opportunities
  2. Volunteer Calendar

2. Can I keep track of my volunteer service through L.A. Works?

Yes. Once you create a volunteer account with L.A. Works, your record of volunteer service is tracked and can be accessed at any time.

Attendance for L.A. Works’ managed opportunities is logged by the Volunteer Leader, allowing for an accurate volunteer record to be maintained for every registered volunteer. For opportunities managed by our Nonprofit Partners, our systems currently do not track these service hours. To view your volunteer history, click Volunteer Overview in the Volunteer drop-down menu. 

For a complete record of your volunteer history or to request verification of your service hours, email info@laworks.com

3. What if I have questions about a volunteer opportunity and want them answered before I sign up?

At the bottom of every volunteer opportunity page, there is an email link to the Opportunity Leader. By clicking on this link, you can email your questions directly to the opportunity leader.

If you do not receive a response within 2-3 days, please email info@laworks.com.

4. What if a project I want to sign-up for is full? Can I be placed on a waitlist?

Yes. When a direct sign-up opportunity is full, volunteers can still sign-up for the opportunity and their names will be placed on a waitlist. If a space frees up for that opportunity, any volunteer who has signed up and been placed on the waitlist will be notified by email that a space has opened.

The space available is filled on a first-come, first-serve basis. Volunteers on the waitlist should not show up to the project unless they sign up for an open volunteer space.

5. How do I remove myself from an event I cannot attend after all?

If you cannot attend something you signed up for, please remove yourself from it so other volunteers can sign-up for your spot.

To remove yourself from an opportunity:

  1. Log in to your volunteer account. 
  2. Click Volunteer Overview.
  3. Click Remove Me from the opportunity you are not able to attend.

6. I'm signed up for an opportunity. Can I bring a friend or family member?

No. All volunteers must either be registered and have signed up for the opportunity as an individual volunteer or be a member of a volunteer team that is signed up for the opportunity. This policy helps ensure that the Volunteer Leader can appropriately prepare for the opportunity and so that our tracking of volunteer participation remains accurate.

7. Are minors able to volunteer? What is L.A. Works' policy regarding youth volunteerism?

While L.A. Works opportunities are always suitable for volunteers who are 18 and older, many of our opportunities are also open to minors. Please remember to fill out a minor volunteer waiver form if minors are attending projects. Here's the link.

8. Do you provide accommodations for volunteers with disabilities at your volunteer opportunities? How do I request accommodations for a volunteer opportunity?

As a participant in the Tarjan Center Service Inclusion Project, we seek to make service and volunteerism equally accessible to people with disabilities, and firmly believe that we strengthen the social fabric of our community by involving all in service.

We will provide reasonable accommodations at our managed volunteer opportunities whenever possible with advance notice. For more information or to request accommodations for a specific volunteer opportunity, email info@laworks.com.

9. I am a court-ordered volunteer. How do I find appropriate volunteer opportunities?

L.A. Works does not have a court-ordered volunteer program, and we are not able to provide any official documentation that may be required as part of court-ordered community service. 

Some of our opportunities, however, do allow court-ordered volunteers. To view these opportunities, please visit the Opportunity Search or Calendar Page, open the “Appropriate For” drop-down, and select “Court-Ordered.” Click “Refine Search” and  only volunteer opportunities that accept court-ordered volunteers will be visible. 

When viewing an individual Volunteer Opportunity page, check the “Requirements” section to ensure court-ordered volunteers are allowed. If you find an opportunity you are interested in that does not appear to accept court-ordered volunteers, email the Volunteer Coordinator at the bottom of the Volunteer Opportunity page to confirm.

10. I work at a nonprofit organization and have a question. Where can I find the answer? 

Please visit our Nonprofits section for more information about partnering with L.A. Works.

11. I have a small group looking to volunteer. How can we participate?

 Find the volunteer opportunity you want to sign up for and choose the option to Express Interest/Sign Up with a Team.

This will direct you to a page with two options, 1. Choose a pre-existing team, or 2. Create a new team. Select the option to Create a New Team. You will then be able to input the individuals who will be participating. Be sure to include all members of your team, but in case you need to add members later, the team leader can log in to their volunteer portal, and in the drop-down, Volunteer, hover over Volunteer Overview to find My Team. On the My Team page, team leaders can edit, add, and delete team members. Once a team is made by a volunteer leader, members cannot change the team name. 

12. I have a large group looking to volunteer. How can we participate?

If there are enough spots available for a specific opportunity, you are welcome to sign your group up.

If there are not enough spots or if you are looking for a customized opportunity, we can assist you if you can donate to offset staffing and materials costs. To pursue this option, please email corporate@laworks.com.

13. Do you have family volunteering? 

Yes! We have a family program called FAVE. Each month FAVE will volunteer to help a non-profit partner tackle important issues in Los Angeles. Each month the opportunity changes to keep things new and unique for the families. This is an opportunity to connect with other service-focused families. 

14. I am 55 +, is there something for me? 

Yes! Our RSVP program is specifically designed for individuals 55+. They create monthly volunteer opportunities for individuals in the program to attend. RSVP also recruits ProBono volunteers for nonprofits in need of technical skills. In the past year, RSVP has hosted a Seed Ball Activity, a Volunteer Appreciation Event, and College Career Readiness programs, and in 2022 RSVP volunteers had the opportunity to meet the second gentlemen of the U.S. for a Food Packaging event. 

15. I am looking for a long-term service project, where do I go?

Have you heard of Volunteer Corps? Volunteer Corps is a year-long service program also known as VISTA. VISTA members are placed at nonprofits across the city to build capacity. Through fundraising, volunteer recruitment, program development, and more, AmeriCorps members gain experience and leadership skills that put them on track for a life of service in the public, private, or nonprofit sector.

16. How do I self-report my Volunteer hours

If you would like to report hours, please log in to your volunteer account on the L.A.Works website. Once logged in, from the Volunteer Drop Down, choose Volunteer Overview. On the Volunteer Overview page find the opportunity you attended under Volunteer History with L.A. Works, and choose the option to Report Hours. Fill out the number of hours completed, and this will automatically update in the system.

17. I do not want to volunteer in person. What should I do?

L.A. Works has a long list of virtual volunteer opportunities for individuals. To view virtual volunteering visit our Virtual Volunteering page. Examples of virtual volunteer opportunities include Telesocial Call Program, WIN App resource building, and Chats with the Unhoused.

 

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