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RSVP Project Leader & Outreach Coordinator

About L.A. Works:

L.A. Works unites Angelenos and inspires action for an equitable LA. As a 501(c)3 nonprofit volunteer action center, we create and manage hands-on community service projects to mobilize volunteers throughout the greater Los Angeles area. We are looking for enthusiastic, experienced individuals who share in our passion for service and our civic pride.


  • Our work matters and has a direct positive impact on our neighbors.

  • We enjoy a casual, but focused office atmosphere (we roll up our sleeves and get to work).

  • We work on a hybrid model: mostly remote with the occasional in-person meeting or event.

  • As an organization that specifically serves the Los Angeles community, preference in hiring goes to candidates who live locally.

L.A. Works seeks an entrepreneurial and driven self-starter to lead and provide day-to-day management and oversight of the Retired and Senior Volunteer Program (RSVP)’s innovative skills-based volunteer leadership program. This high-touch program leverages the experience and expertise of volunteers who are age 55+ to support local nonprofits in managing and recruiting volunteers. The primary goal for this role is to recruit and engage 100 RSVP project leaders and 40 RSVP outreach volunteers who will engage 1,500 community volunteers for at least 12 non-profit partners. 


Essential Job Functions:

The following list is not intended to be comprehensive; it is intended to provide a general summary of the position's significant responsibilities. This team member may not be required to perform all the roles listed and may be required to perform additional position-specific tasks.

Collaborate with the RSVP team to:

  • Recruit at least 140 RSVP volunteers each year to support nonprofit project leader and outreach needs, including:

    • Collaborate with the Outreach Coordinator to recruit volunteers;

    • Conduct targeted outreach to affinity groups;

    • Host information sessions on upcoming project leader and outreach needs;

    • Post on social media and community engagement sites, and

    • Table at community events. 

  • Launch the new Volunteer Project Leader Portal to train and manage all RSVP Volunteer Project Leaders successfully.

  • Design and lead workshops and trainings for project leader and outreach needs.

  • Collaborate with L.A. Works staff and at least twelve partner sites to identify project leader and outreach needs appropriate for RSVP members, maintaining a selection of ten to fifteen active opportunities at any given point.

  • Connect with L.A. Works departments monthly to identify and recruit for upcoming Project Leader needs.

  • Collaborate with the DOVIA team to offer members project leader and recruitment support.

  • Lead Project Leader recruitment, basic training, and serve as a Project Leader point person for all major days of service - MLK Day, Earth Day, 9/11, Veterans Day, and Cesar Chavez.

  • Lead L.A. Works staff in project leader training annually.

  • Conduct and analyze pre and post-surveys with nonprofits to identify and track the impact of volunteer project leader participation.

  • Utilize the L.A. Works website and other relevant volunteer recruitment websites to post volunteer events.

  • Utilize in-person presentations, online platforms, and referral sources to promote volunteer opportunities.

  • Identify and manage expectations of both volunteers and nonprofits by maintaining regular, consistent, and thorough communications via email or phone. 

  • Participate in all L.A. Works’ large-scale signature Days of Service.

  • Plan and lead RSVP 5 customized projects.

About You:

  • Good team player, able to work collaboratively with dynamic leadership and staff. 

  • Proficient at creating and maintaining solid relationships with colleagues, community partners, and volunteers.

  • Experience with volunteer recruitment, and program coordination/management in the non-profit sector- preferably with volunteer services.    

  • A track record of delivering verifiable positive results while juggling competing priorities. 

  • Professional and friendly demeanor in person, in writing, and on the phone.   

  • Comfortable delivering presentations and guiding a room of diverse participants.  

  • Ability to be creative and resourceful to develop new and unique approaches to programs and initiatives.   

  • Comfortable with public speaking and leading trainings;

  • Strong organizational skills and detail-oriented nature. 

  • Open to and excited by the opportunity to inform our strategic thinking while working in an entrepreneurial environment.

  • Sincere interest in continued education regarding nonprofits in Los Angeles and the various needs of each respective community.

  • Ability to envision the potential of programming and take action steps to meet that vision.

  • Embraces the flexible nature of a bustling and growing nonprofit.

  • Previous customer service experience is a plus.

  • Bilingual or multilingual is a plus.

Additional Requirements:

  • Demonstrated proficiency with MacOS and programs including (but not limited to) Microsoft Office Suite, Google Workspace, Salesforce (or equivalent/similar database management platform), presentations, mail merge, and digital/social media.

  • Ability to lift up to 30 pounds.

  • Initiate NSWOP and check criminal history before hiring.

  • Valid driver's license and access to reliable transportation for regular travel throughout Los Angeles County.

  • Able to work some evenings and weekends.

  • Proof of COVID vaccination.

Reporting: This position reports to the RSVP Co-Director.

L.A. Works strives to model our vision of a just, vibrant, and inclusive Los Angeles. As an equal opportunity employer, all individuals are encouraged to apply without regard to race, color, religion, age, disability, national origin, gender, sexual orientation, marital status, ancestry, genetic information, medical condition, veteran status, or any other class protected under federal, state, or local laws. 


Time Expectations and Salary: This is a full-time, grant-funded position. 


Targeted Hiring Range: $50,000-$53,000. Salary commensurate with experience and internal equity. L.A. Works offers a competitive benefits package, including health insurance, professional development opportunities, a non-match 401k, and generous time off. The job description doesn't constitute a contract of employment, and L.A. Works may exercise its Employment-at-Will rights at any time.

To Apply: If this sounds like the job you would look forward to, please submit a cover letter, resume, and three professional references in a single PDF document to

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