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MLK Day Volunteer Festival Frequently Asked Questions

  1. Can I volunteer with a group of people?
  2. How do I sign up a group of people?
  3. Someone on my team can no longer attend. How do I manage my team's participation?
  4. I have a large group. Will you help sign everyone up for me?
  5. I want to bring my kids, do I need to sign them up in advance?
  6. My company wants to volunteer as a corporate group, how do we arrange that?
  7. I have my ticket to the Volunteer Festival. Can I bring a friend or family member?
  8. Is the MLK Day Volunteer Festival free to attend?
  9. Where do I view my QR Code/Ticket for the Volunteer Festival?
  10. Can I transfer my ticket to someone else?
  11. I have to cancel, how do I remove myself after signing-up?
  12. I signed up for the wrong shift or role. How do I sign up for the right shift or role?
  13. What can I bring with me to the Volunteer Festival?
  14. Where do I park?
  15. Do you provide accommodations for volunteers with disabilities? How do I request accommodations?
  16. What are the COVID safety measures in place?
  17. I have questions about the Volunteer Festival and want them answered before I sign up, who do I reach out to?
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Can't find the answer to your question? Please reach out to mlk@laworks.com
Can I volunteer with a group of people?

Yes, groups are welcome!

For groups:

For schools, youth groups and clubs:

  • For children from grade six to grade eight, the requirement is one adult per every 8 children.

  • For youth from grade nine to grade twelve, the requirement is one adult for every 10 minor participants.

  • Minor waivers are required for all participants under the age 18.

How do I sign up a group of people?

Step 1: Click "Sign Up With a Team" at the bottom of the volunteer opportunity.

  • You will need to be logged in to your Volunteer Account at https://volunteer.laworks.com/

  • The next page you will see ask if you want to sign up an existing team or create a new team.

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Step 2: Create your team

  • Name your team something descriptive to your name, company, or group (nothing generic) that is easy for you and your team members to identify.

  • Add members to your volunteer team. First Name, Last Name, and Email are required.

  • Click the "Create Team" button at the bottom of the page.

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Step 3: After you click "Create Team" you will be asked to confirm the sign up of your team.​ Click "Continue" and you are now signed up.

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Things to know about Volunteer Teams

  • An email alert will be sent to unregistered volunteers that have been added to your team.

  • All members of your team will receive an Access Pass QR Code (registered volunteers and unregistered) if you have successfully signed them up.

  • The members of your team do not need to arrive together.

  • Youth under the age of 18 years do not need to sign up in advance; however, anyone under the age of 18 needs a completed minor waiver to participate. Here's the link. 

Volunteer pro tip: print and fill out your minor waiver prior to the event for a smooth entry but we will have forms available on the day if you forget it!

Someone on my team can no longer attend. How do I manage my team's participation?

Step 1: Login to your Volunteer Account at https://volunteer.laworks.com/

Step 2: Go to the top left navigation menu item Volunteer > Volunteer Overview > click Volunteer Account Overview.

Step 2: Under Upcoming Opportunities you will see the options to manage your team's participation.

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I have a large group. Will you help sign everyone up for me?

Don't have time to enter everyone on your team?

Don't know everyone's name yet?

Want to eliminate the hassle of signing up a team?

 

If you'd like the additional perk of our assistance in signing up your team members along with the option of express entry for your volunteers, for a small donation of $500 for up to 100 volunteers and $1,000 for up to 200 volunteers, our staff members can provide you with concierge support.

 

Contact nathan@laworks.com for this extra assistance.

I want to bring my kids, do I need to sign them up in advance?

First make sure you (the parent or guardian) and any other adults in the group have signed up for the Volunteer Festival. Youth under the age of 18 years do not need to sign up in advance; however, anyone under the age of 18 needs a completed minor waiver to participate. Here's the link. 
 

Volunteer pro tip: print and fill out your minor waiver prior to the event for a smooth entry but we will have forms available on the day if you forget it!

My company wants to volunteer as a corporate group, how do we arrange that?

Please reach out to Nathan Read, nathan@laworks.com

Is the MLK Day Volunteer Festival free to attend?

Yes! It is 100% free to volunteer and you can sign yourself up on the ticket sign-up page. Thanks to generous sponsors, all of the supplies for the activities at the event are covered and there's no cost to participate!

Good news! There is reduced parking ($15) reserved for all festival attendees in the Green Lot, right next to the Coliseum. Unfortunately, as the event has grown, as a nonprofit organization we just aren't able to cover the costs for every car.

Where do I find my QR Code/Access Pass for a volunteer event?

Step 1: Login to your Volunteer Account at https://volunteer.laworks.com/

Step 2: Go to the top left navigation menu item Volunteer > Volunteer Overview > click Volunteer Account Overview.

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Step 3: Under Upcoming Opportunities click Access Pass for this opportunity and download the .pdf

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YOUR QR CODE
Can I transfer my ticket to someone else?

No, please remove yourself from the volunteer opportunity if you can't make it anymore. Have the person you wanted to transfer your ticket to sign themselves up. You can find steps to remove yourself from a volunteer opportunity here. 

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If you are part of a team let your team captain know so they can update their team's participants.

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I have to cancel, how do I remove myself after signing-up?

If you cannot attend something you signed up for, please remove yourself from it so other volunteers can sign-up for your spot. If you are signed up as a member of a team, let your captain know so they can update their team's participants.

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To remove yourself from an opportunity:

Step 1: Login to your Volunteer Account at https://volunteer.laworks.com/

Step 2: Go to the top left navigation menu item: Volunteer > Volunteer Overview > click Volunteer Account Overview.

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Step 3: Click "Remove Me" from the opportunity you are not able to attend

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I signed up for the wrong shift or role. How do I sign up for the right shift or role?

First, remove yourself from the opportunity you originally signed up for:

Step 1: Login to your Volunteer Account at https://volunteer.laworks.com/

Step 2: Go to the top left navigation menu item Volunteer > Volunteer Overview > click Volunteer Account Overview.

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Step 3: Click "Remove Me" from the opportunity you registered for.

  • If the shift or role you want is waitlisted please email the opportunity coordinator before removing yourself. 

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Next, go to the volunteer opportunity and sign up. Follow these steps to check out the different available shifts:

Step 1: Scroll to the Sign Up section of the volunteer opportunity.

Step 2: Click the drop down in the "Select Date" section and click the shift you want to sign up for.

Step 3: Click Sign Up.

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I have a ticket to the Volunteer Festival. Can I bring a friend or family member?

Yes! Follow the steps to create a volunteer team here. You will also be able to register your guests at the door, but expect to wait longer to get into the event if some of your guests have not registered. If they are under 18 years old just bring them along.

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Volunteer pro tip: print and fill out your minor waiver prior to the event for a smooth entry but we will have forms available on the day if you forget it! Here's the link.

What can I bring with me to the Volunteer Festival?

  • Bring your fully charged phone.

  • A refillable water bottle.

  • If you have dietary restrictions please bring your own snacks.

  • Though it is free to attend the volunteer festival, general parking at the Coliseum is $15 and there will be food and merch for purchase at the event.

  • The Coliseum prohibits bags, backpacks and other containers from entering the venue, with the following exceptions:

    • One bag that is clear plastic, vinyl or PVC and does not exceed 12” x 6” x 12”, or a one-gallon clear plastic storage bag (Ziploc bag or similar).

    • You may also carry in a small clutch bag or purse approximately the size of a hand, with or without a handle or strap.

    • To read more about the Coliseum's policy please click here

Where do I park?

  • Here is the map for the parking.

  • Festival volunteer participants should enter the Green parking lot from Martin Luther King Blvd.

  • It is a $15 parking fee charged by the Expo Park. Payments accepted: Cash or Credit Card.

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Do you provide accommodations for volunteers with disabilities? How do I request accommodations?

To request accommodations or if you have questions about ADA accommodations, please email mlk@laworks.com.

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What are the COVID safety measures in place?

We are following the direction of the County and strongly encouraging guests to wear a mask while indoors. While this is not a requirement, we do encourage mask wearing to keep our event accessible and equitable to all.

I have questions about the Volunteer Festival and want them answered before I sign up, who do I reach out to?

Please reach out to mlk@laworks.com with any questions.

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